As legal self-help websites grow, generative AI chatbots offer efficiency and accessibility but raise ethical, practical, and technical concerns. This interactive session explores deploying AI in sensitive areas like family court, focusing on ethical issues, policy implications, and decision-making frameworks to ensure fairness, equity, and effectiveness.

• Explain how Retrieval-Augmented Generation (RAG) enhances the accuracy and relevance of responses in generative AI chatbots.
• Recognize major ethical and policy considerations when adopting generative AI chatbots, especially in family court and other sensitive legal contexts.
• Utilize a decision matrix to guide decision-makers and funding authorities through the process of selecting and adopting generative AI tools for legal self-help applications.