
Client-Centered Pro Bono (and How to Actually Do It!)
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What does it mean for a pro bono project to be "client-centered"? And how does this intersect with volunteer interest and recruitment? This session will explore the ethical, practical, and DEI considerations on why it matters to center all pro bono efforts on understanding clients and their lived experiences. It will also explore how legal aid organizations and many law firms have embraced a client-centered approach to developing projects and managing the work. Participants will learn how a client-centered approach to pro bono leads to more efficient and effective pro bono work, greater success in sustaining pro bono projects, and a more satisfied and sustainable volunteer pool.

Anais Taboas, JD
Program Counsel
Legal Services Corporation

Adam Heintz

Cari King, Esq
Pro Bono Director
Atlanta Legal Aid Society
